Shipping policy
Here’s a clear and professional Shipping Policy you can use for your Shopify philosopher wear store (just adjust times, regions, and costs to match your setup):
Effective Date: 26/09/2025
At Philosopher Wear, we aim to deliver your orders quickly and safely. Please review our shipping policy below.
1. Processing Time
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Orders are processed within 2–5 business days after payment is received.
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Custom or pre-order items may require additional processing time (noted on product page).
2. Shipping Rates & Delivery
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Shipping costs are calculated at checkout based on location, weight, and carrier rates.
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Estimated delivery times:
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Domestic Orders (within USA): 3–7 business days.
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International Orders: 7–21 business days (depending on destination and customs).
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Delivery times are estimates and may be delayed due to carrier issues, holidays, or customs clearance.
3. Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your package directly through the carrier’s website.
4. Customs, Duties & Taxes
For international orders, customers are responsible for any customs fees, import duties, or local taxes applied by their country.
5. Wrong Address / Undeliverable Packages
Please ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect addresses. If a package is returned to us, reshipping fees may apply.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at aqd20@yahoo.com within 7 days of delivery. We will work with the carrier to resolve the issue.
7. Contact Us
For any shipping-related questions, please contact us at:
Email: aqd20@yahoo.com